I learnt, very practically, that the best way to make progress was to develop a relationship based on sincerity as that would be the only thing that you could count on, especially in hard times. I remember how Nick Adams used to put it. He’d say, “A relationship is like a bank account. You only have in it, what you put in. And when you need to draw on it, you only have as much as you put in.” That is one of the lessons I learnt in my life and which has stayed with me all these years.
Anyone can teach you what to do. But hard taskmasters teach you standards. That is the biggest favor that anyone can do for you. That is what I owe to AVG and Ahmed. Both were the kindest of people off the job, but on the job, it was a different matter. If you did well, not only did they appreciate it, but they made sure that your work was highlighted as yours and they didn’t take credit for it. But if you were careless, or brainless, then you were in for a chewing. Mind you, if you made a well-intentioned mistake in trying to achieve something new or introduce an innovation, your ‘mistake’ was praised. But if the mistake was because you had not applied your mind, were just being plain lazy or stupid, then you learned about that pretty graphically.
Tea planting was a way of life. It was not a job. You loved it and thrived. Or you didn’t and left. I loved every moment of it and still do. You can’t be a good planter if planting is merely a job for you. Planting is a lifestyle, which even to this day, I will be very happy to return to, if someone is ready to give me a job, mentoring youngsters who join planting. For me, just to live in the Anamallais is a privilege. Any takers?
The plantation industry is perhaps the finest place in which to learn leadership in a very hands-on manner. It is hugely exciting, sometimes very painful and always beneficial; the lessons learnt of lasting benefit. It is a treasure-trove of memories that last all life long; decades after most of us left planting. It enriches us with friendships that transcend all boundaries of religion, culture, region or language and with the cohesiveness of steel rope. If I am asked to name three of my closest friends, two if not all three would be planter friends. Of such a place and time, I speak.
Truth, Caring, Mutual respect are what I call my three Cardinal Principles of happy marriages. Please notice that I am not using the word ‘love’. Love comes out of these three things. What is called love is usually physical desire. The shape or size of someone’s body is not the inspiration for love; it can be the inspiration for infatuation and lust but not love. For love to happen, the lasting kind that is, the kind that grows with age and the longer you spend time together, you need truthfulness, caring and concern for one another – putting the needs of the other before your own; and mutual respect. Without respect there can’t be any love.
There are many reasons why bright and highly competent professionals choose to work for family businesses over working for global MNCs.
One of the most common reasons that professionals join family businesses is to be close to the seat of power. It is the nature of the family business that key professionals get maximum exposure to the family. This is a source of satisfaction for many professionals for whom a personal touch is important. Being able to influence significant outcomes is more satisfying for some people than doing it themselves. Being king maker is more powerful than being king. In global MNCs actual personal contact with the CEO is rare indeed even for many senior managers. In a family business it is almost daily and at a close personal level.
Another common reason is generally a slower pace of life and more rational working hours. As technology becomes our slave-driver instead of being our servant, this is more and more true. Most managers who work for global MNCs in the East have superiors, key clients and even colleagues who live and work in the US or Europe. So, conference calls which are ideally suited to their timing are the norm. That means the Indian manager must be hooked onto his computer talking shop while all others about him are eating dinner or playing with their children or fast asleep. Yet next morning he must be back in his office in India at 0830 like every one of them.
Another reason is the traveling. Once again it is the Easterner working in the global MNC who does most of the travel. More so as travel has become more and more odious and less pleasurable with all the security considerations. ‘Going abroad’ which used to be a major reason why young professionals joined global MNCs soon wears out its novelty and becomes a drudge. It is not just common but an expectation and a norm that someone from India will take a non-stop or connecting flight to the US (18 – 20 hours), land in the middle of the night in his hotel and be ready to attend a meeting at 0800 am the next morning, bright eyed and bubbly and never mind the jetlag. I have done this myself enough to know from experience how much of a toll it can take on you. One does it for a while for a lot of reasons, but after that?? So people look for jobs where the only travel they will do is from home to office every day or at the most a couple of convenient domestic flights a month.
Of late we have been having an interesting and involved discussion on the subject of medical ethics in India, especially in so-called corporate hospitals involving also doctors in both private practice and government service. Interesting and involved because everyone is an interested party; at some time having been the recipients of the tender mercies of …