Today as we protest against racism in America, let us remember that we are against all racism. Let us remember that our stance is noble. Our stand is life giving and life confirming. In America today, all people of all races are standing together to give the message loud and clear that enough is enough. We reject arrogance. We reject racism. We reject discrimination irrespective of its basis, because we believe in the equality of all humankind. We believe in the right to dignity and respect that every human being is entitled to.
I was on the treadmill in the gym in Hyderabad when my Nokia phone rang. I answered the call and it was the Visa Officer from the Saudi Embassy in Delhi. I couldn’t hear him thanks to the deafening music in the gym, so I got off the treadmill and went out to talk to him. He said to me, “Shaikh we want to invite you to speak at the International Haj Conference in Makkah which is held just before Haj. Would you be able to accept our invitation?”
I was resting in my tent in Mina when I was paged. It was an official from the Royal Palace in Mina. He had a register in which he requested me to sign, in token of having received the invitation which he brought. It was an invitation in the name of His Majesty King Abdullah bin Abdul Aziz Ibn As-Saud (May Allahﷻ have mercy on him), the noble son of the King who received my grandfather, inviting me to a banquet at the Royal Palace in Mina. This was totally unexpected. I didn’t expect to be invited to a Royal Banquet, but there it was. The man then advised me about the protocol with respect to meeting the King.
We are living in defining times. Never in living memory has the world seen something like the Covid-19 virus and the disruption that it has caused all over the world. Not in living memory or history. There are those who claim that it is a hoax. But dead bodies don’t...
The world AC (After Corona) will be the beginning of an Age of Entrepreneurship. A world where working from home and being self-employed will become more and more popular. Large corporations have learnt the lesson from the Covid lockdowns that people need not come to a central place to work. They can work well at equal or more efficiency from home. That means huge potential savings for the corporation in overheads, capital investment in buildings and infrastructure, taxes, insurance and many other ways. All this will have huge repercussions in the real estate, capital and insurance markets. Corporations have learnt the joy of outsourcing as we have seen in the case of Amazon Prime delivery. Intelligent corporation managements will invest in local entrepreneurs by providing training in setting up businesses and running them efficiently, quality assurance, cheap funding and buy-back agreements. They will realize that their own margins will benefit by developing entrepreneurship and strengthening local societies. We will see major changes in how work is done, supervised, and paid for. We will see an age of greater collaboration and genuine partnership across national boundaries. We will see a world of greater trust and collaboration and mutual learning and sharing of resources and well-being.
Guests were very special firstly, because they were few and far between and because they came from the ‘outside’ world and brought news of what was happening there. Remember I am talking about the period 1983-93. The time before almost everything we know and take for granted today. This was pre-Google, Apple, mobile phones, even TV. Where there was TV, it was Doordarshan. Cable TV didn’t exist in the plantations.
Those were the days my friend
We thought they’d never end
We’d sing and dance forever and a day
We’d live the life we choose
We’d fight and never lose
For we were young and sure to have our way
The objective of life is to achieve that which you did not know you could. To scale heights that leave you breathless with fear until you realize that it is excitement and not fear at all. Excitement is fear that anticipates a happy ending. Short breath, dry mouth,...
On a side note, today when I talk to people about parenting, I think of my parents and the parents of our friends, who didn’t think twice about allowing two teenagers to take their horses and go off camping all night in the bush. I would go off for weeks to the farm of my friend, Mr. V. Rama Reddy in Sethpalli, in the middle of the Adilabad jungles, with no communication to my parents from the minute I left home to the minute I returned, but they never prevented me from doing it. That is what built our character. We were not mollycoddled or over parented by anxious mothers and paranoid fathers. Of course, the world was also a different place.
‘Horse riding’ was a bit of a misnomer really and it should have been called character building. Our Ustaads didn’t just teach us riding. They taught us character, manners, discipline, commitment, and responsibility. They didn’t achieve this by ordering us around. After all, they were instructors in the Riding Club. And we were not troops under their command, so they had no real authority over us. However, they offered us opportunities, most of the time unspoken, but clearly what resulted thereafter was the result of the choices we made. It was their way of influencing without authority – one of the most important lessons I learnt in my life. A lesson that has continued to yield results, working across cultures and nationalities both in the corporate world and later as a consultant and teacher. Naturally, they had no idea all this would happen. But I would be a gross ingrate if I didn’t acknowledge their contribution, albeit unconscious.
Today we live in a world where dignity has quite wrongfully been linked to material wealth. No matter how learned a man or woman may be, or how kind or truthful or trustworthy, if they are not wealthy, they are treated with disdain. Net worth has only one meaning. And...
Walking under the trees in the Shola forests is an experience that is impossible to describe but which once lived is never forgotten. Your footing is very uneven and slippery and so you must walk carefully. The ground is soft and damp and usually inclined, so you have one foot higher than the other as you walk. Not very conducive to long walks. But as you walk, suddenly you hear a rustle and a loud cackle and you see the fast disappearing tail feathers of a Jungle Cock and his harem, who were busily feeding on seeds and insects until you disturbed their breakfast. At this altitude in South India, it is the Grey Jungle Fowl that you will see. This is literally the grandfather of all chickens, as all chicken species are supposed to have descended from this one. The females, as in the case of many birds, are a plain brown, their beauty lying only in the eyes of the beholding roosters. However, the males are flamboyant (takes more to attract a woman, I guess) with literally fluorescent, scintillating colored feathers, especially on the neck, which we call the hackle. These feathers shine and change color depending on the angle of the sunlight. The head is topped by a blood-red comb and the tail is a flowing graceful postscript to the whole story of the Grey Jungle Fowl. Just to see them move is a joy. Having extolled their virtues, let me add that they are very good eating, though a lot more gamey than farmed free-range chickens. The hackle makes extremely good flies for fly fishing and a couple of hackle feathers in a hat look very attractive indeed. However, farm chickens are easier to get, and the hackle looks far nicer on the neck of the rooster, so leave them alone and shoot only with your camera.
There are critical incidents when as a leader you must take a call. At that moment you are alone. You believe in the depths of your heart that you can succeed. You know in your gut the real challenge that you must face. You are afraid, but you don’t show it. You take the first step forward and then you stand aside and watch yourself. For the rest is already written. And it is waiting for you to take the first step, so that the script for the right scene can be played out. Once you take the first step, doors open from undiscovered places. Once you take the first step, angels descend and walk with you and turn aside the hand that rises to strike you. And AllahY puts love and respect in hearts where once resided fear, anger, and hatred. All this, however, depends on the first step. For that one instance, you are alone and all of creation is waiting to see what you will do. It is the choice you make that decides what the consequences will be. We are free to choose. But no choice is free. Every choice has a price tag.
In my tea planting days, one of the things that I was very proud of was my knowledge of and relationship with my workers. I knew them all by sight, most by name and of many, I knew their family connections as well. They, in turn, treated me more like a tribal chief cum family elder rather than the Manager of the estate. This meant a pressure on my time because people would come to me with marriage issues, domestic violence complaints, children not doing well in school and needing some talking to and so on. But it was worth it because of the relationships that I was able to build. To do this successfully you need to be genuinely interested in people and want to help them. Acting can’t be sustained and people see through the sham. But if you are really interested and want to to help, they respond far more than you may have expected. That is so heartwarming and beautiful, that I can’t even begin to describe it.
The Anamallais are also home to the Gaur (Indian Bison). Since they have plenty to eat in the rain forests of the Anamallais, they grow to huge sizes. As they live in thick forests, their horn span is not too wide, but the animals themselves grow to enormous sizes. There was one particular bull that lived in the coffee estate that Tata Tea owned, about halfway between Sheikalmudi and Valparai. He had been named Tyson by some rather unimaginative planter. We would almost always see him when we returned from the Anamallai Club late at night. He was totally harmless if you did not trouble him, as are all Gaur, but he was huge. Easily standing over six feet high at the shoulder and weighing probably in excess of two-thousand kilograms with the signature white socks on his massive legs, he was a magnificent animal. He was probably an old bull because he was always alone and had probably been driven away from the herd. If that was the case, I would have liked to see the one that drove this one away. For all their size Gaur are amazingly agile. This bull would clear the 6-foot-tall barbed wire fence with the electric wire over the top in a single standing leap without even a run up. You can imagine the power in those hind legs which could make two tons of body airborne.
The biggest learning for me in this entire incident was the difference between theory and practice. I knew from all my reading and talking to experts that even if you get to the stage where you are facing an elephant which snorts in warning, all you need to do is to start moving back slowly. Not run. Not make any noise. Just move back slowly. Continue to face the animal but keep moving away and increase the ‘trigger distance,’ which can precipitate the charge. Now, does this work in practice? Who knows? What I did and what you will also probably do if you are ever in such a situation, is to turn around and run like hell. Knowing fully well that a person has as much chance of outrunning a charging elephant as they have of outrunning an express train. And that unlike an express train, this one is not bound by the railway track. But then there is a force that protects that is more powerful than the elephant, which will pick you up by the scruff of your neck and put you high above harm’s way. So, theory is good. But practical life sometimes plays tricks with theory.
Mango Range was an interlude in my career. I was marking time and waiting for some positive change to happen, and in the meanwhile I enjoyed myself. It has long been my philosophy to live one day at a time and to try to create as much happiness for myself and around me as possible. I have learnt that the two are the same. You can only be happy if those around you are happy. This is true whether you are an individual, an organization, or a country. Imagine what a wonderful world we would have if instead of competing, we collaborated and shared resources. We would all be wealthier, happier, and healthier. I have always held that the secret of happiness is to be thankful for and enjoy the small things in life. There are far many more of them than the big events. If we can enjoy the small things, then we can be happy all the time. The key to enjoyment is to appreciate them and be thankful for them. The key to contentment is not amassing, material but in being thankful for what one has. The happiest people are those who are content. Content people are those who are thankful. Material wealth has nothing to do with it.
Many young and old (post retirement) friends and acquaintances ask me for pointers to enter the world of Organizational Consulting & Training which I have been in since 1985. I thought it would be good to share generally what I have been advising people for...
Remember that the world of selling is the world of words. Not deception, but palatable truth. Unpalatable truth is equally truthful but not equally edible. Craft words thoughtfully and take brutal feedback from others about what you crafted. Being married to your words is suicide. The key is not experience but how you can use it to help others. Don’t leave that to the customer to figure out. Spell it out for him. Not because he is stupid, but because the need is yours. Don’t tell him what you used to do but how you can help him and how that will benefit him. That will mean knowing his business sometimes better than he does himself. Certainly, in terms of an overview from the outside. That is your key differentiator because perspective is a function of distance. Leverage it and show him how it works.
Never compromise your integrity. Remember that your client is not the one who feeds you and the One who feeds you doesn’t lack resources. So never do anything which is against your beliefs and values. Have the highest values and live by them. That is the biggest incentive in my view of being an independent consultant – that you can afford to live by your values. And guess what? Not only will you never starve but you will gain a huge amount of respect in the market which you can’t buy even if you wanted to.
Jack Welch passed away at the age of 84, on March 1, 2020. I decided to title my podcast ‘Built to Last’, after Collins & Porras’s book by that title which I consider to be one of the best corporate (or other) leadership books that I have ever read. Jack Welch was...
My friend since 1994, Carla Fischer, posted a picture of a GE Appliances Blender on LinkedIn with the caption: My parents were given this GE blender 58 years ago as a wedding gift. Today, it made my protein shake like a charm. As we lay Jack Welch to rest this week, I...
Have you ever seen an eagle take a duck in flight? Or a leopard bring down a wildebeest running with his herd? Or Rafael Nadal return a serve? They all have one thing in common and that is FOCUS. You may be impressed by the fact that these three are focusing on their...