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8 – Keys to Consulting
Remember that your real customer is only the one who is willing to pay you. All others are like footfalls in a mall. They came to walk in an air-conditioned environment, out of the heat of the day. You happen to be there, so they are passing their time in your shop. If they walk…
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Fighting crime in South Africa
The situation is grave enough to warrant all the energy that we can put behind these efforts. I am sure those who are suffering from this, will agree and I pray that they have the energy and influence to create change. All change can only come from within.
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In the meanwhile
I wrote this to cheer up a very dear friend, then realized that maybe more people need cheering up. So, people everywhere, cheer up please. Call your friends, mail them, message them, don’t send them junk – talk to them. Share your goodness, knowing that it will return to you manyfold. And NEVER EVER reach…
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Hyderabad Public School and other matters
We were taught to distinguish fact from fiction and allegory and to draw lessons. We also learned to laugh at ourselves and to have a good sense of humor. This seems to be in short supply currently with people taking themselves far too seriously and carrying their sense of offence on a hair trigger. Such…
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You get what you pay for
A word about writing a life goal for yourself: Only you need to see it. Only you need to be inspired by it. So, write something that is big enough to inspire. “I want to become a leadership trainer.” Ugh! Big deal. Who cares? “I want to become Mickey Mouse.” Now that is something. A…
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A factory, Karpusamy, and a Masjid
My learning in this incident of the bulldozer was the fact that to build credibility it is important to be able to lead from the front. You do not have to do people’s jobs for them. It is not even desirable to do that. But you do need to demonstrate that you know what they…
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‘Tiger’ Goals
I have always looked for challenges. Anything that came easy did not excite me. My learning that it is the extraordinary goal that inspires extraordinary effort is very personal to me. In the plantation industry I constantly focused on setting new records. And over the years I was able to do this in all aspects…
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Stand by your word
There was an important lesson for me to take away; if you win, you will find that you have a lot of supporters. If I had been reprimanded by the Minister and ordered to withdraw the letter, then I do not know how many of my supporters would have stood on the same side of…
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No pain, no gain
In this whole incident the one thing that is not logically explainable, but an essential part of leadership is the willingness to trust your inner voice. When you do that, you enter a state of grace. It is a state where you do things that you did not know were possible. You will find yourself…
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Work ethic is the best signature
Ancelmo and Nicholas picked up their beautiful work ethic which brings honor to them and their home country. Not only am I happy to have met and hired them, but I have also been telling others to hire Guatemalan people. That is the benefit of a great work ethic. Not only do you add value…