The root of all motivation is to know what one can expect from one’s efforts. WiiFM is a station that everyone listens to. What’s in it for Me? People don’t always ask you that in so many words. But you can be certain that is what is in their minds all the time. If you can translate whatever you want them to do in language that will show them what they stand to gain, you won’t need to do any convincing. For this you need language. Speak the language and you are three-quarters of the way there. One of the things I was very proud of was my knowledge of and relationship with my workers. I knew them all by sight, most by name and of many, I knew their family connections as well. They, in turn, treated me more like a tribal chief cum family elder rather than the Manager of the estate.
Truly it is said that tea planting is not a job. It is a lifestyle and a way of life with its own norms, culture, taboos, ways, and manners. We in the hills, were a community, comprised of people from a huge diversity of backgrounds, who in the normal scheme of things would never have even known one another, let alone be friends. But in the plantations, we were not only friends but in the case of some of us, closer than family. I can say with total certainty about not one but many of my friends from tea – ranging from workers, to supervisors, staff and fellow managers – that we would have gladly given our lives for each other and feel privileged for the opportunity. We didn’t need to, but on a couple of occasions, it came close to that.
The plantation years were not all about work and unions. They were a time of great fun and fulfillment; of wonderful friendships and personal growth. During these years I was able to be in the rain forests of the Western Ghats and see in their natural habitat, animals that it had always been my desire to see. I have always had an abiding interest in ecology with specific reference to mammals and their habitat. What better place to indulge that than the Indira Gandhi National Park inside which I lived for the 7 years that I lived in the Anamallais.
The biggest learning for me in this entire incident was the difference between theory and practice. I knew from all my reading and talking to experts that even if you get to the stage where you are facing an elephant which snorts in warning, all you need to do is to start moving back slowly. Not run. Not make any noise. Just move back slowly. Continue to face the animal but keep moving away and increase the ‘trigger distance,’ which can precipitate the charge. Now, does this work in practice? Who knows? What I did and what you will also probably do if you are ever in such a situation, is to turn around and run like hell. Knowing fully well that a person has as much chance of outrunning a charging elephant as they have of outrunning an express train. And that unlike an express train, this one is not bound by the railway track. But then there is a force that protects that is more powerful than the elephant, which will pick you up by the scruff of your neck and put you high above harm’s way. So, theory is good. But practical life sometimes plays tricks with theory.
From Nawab Nazir Yar Jung, I learnt the importance of commitment to quality. He never once used the word, but he never accepted anything but the best. Be it in breeding dogs or in their training, or in training horses. Attention to detail and insisting on the best. He was an expert in Judo and that also added to the quality of what he taught us. He taught us many self-defense techniques using our bare hands or ordinary objects of everyday use that are always at hand and can be converted into weapons to defend yourself and make the attacker think twice about attacking you. Martial arts training is more about training the mind than about the body. Martial arts is about living with awareness, studying your opponent, discovering his weakness, and exploiting it to your advantage. It is also about building your opponent a bridge of gold to retreat over – as Sun-Tzu calls it. But to do that you have to conquer your ego before conquering your enemy. The worst enemy is an overindulged ego.
Raman and I would discuss the reasons for corruption in our system. Our people, the vast majority of them are good, simple, and have sincere hearts that have learned to become helpless. Every conversation ends with the same refrain, ‘Ah! But what can we do?’ The reality is that if anything can be done, it is only we who can do it. But this remains an elusive concept. Having put that to rest, we would watch the fire and simply sit in companionable silence, waiting for dawn. Raman proves that he is made of gold by pulling out a flask with piping hot tea and he and I share the tea and wait for the night to pass.
Gradually our talk runs out and we doze in spells. The fire starts to go down and every once in a while, either Raman or I put another log into it. Time passes. We see the owls that had left the previous evening, return to their perch and they have a long conversation recounting tales of the hunt. I have no idea whose story was more impressive, but both seem to have a lot to talk about. The sky is now starting to lighten. There is a strange blue light and I feel as if I am looking at the world from the bottom of the ocean. Then an orange tinge starts at the very bottom of the horizon and gradually grows upwards as if a fire has been started and is strengthening. And indeed, it has.
Our Blacksmiths kept machinery which should have legitimately been given a decent burial in the 19th century, alive and kicking – generating electricity, running pumps, factories and what-have-you. Amazing work, mostly unsung but hugely appreciated by those who benefited from it. These ‘Blacksmiths’ were able to keep not only the Crossley engines running but handled anything that moved with equal confidence and aplomb. This included tractors without generators or starters, motorcycles with temperamental carburetors and even the Peria Dorai’s (PD) car. All passed through the hands of the Estate Blacksmith and lived to tell the tale.
Being passionate about what you do is absolutely essential for anyone who wants to be the best in their work. For me, this has never been a matter of choice but something that I have always held as inevitable. If I do something, then it must be the best that I can possibly do. Nothing less. I discovered that if I am in a profession or job where I can’t really find it in myself to be passionate about it, then I need to change the job. And I did. Happiness is not doing less. It is to do the most that we can do. To maximize contribution. And that can only come through loving what you do. I am deliberately using a term which is not often used in a work context, love. People who don’t love their work are stressed. People who love their work automatically get a sense of meaning from it and believe it is worthwhile. The more they do, the happier they are. They get stressed not with work, but with not having enough of it.
On October 20, 2010, I was 55. I released a book on that day called: 20-10-2010-55 which was 55 life lessons that I learnt in my life. I have decided to share those with you (those who read the book please forgive me) and so you will get one every day until we finish them …
In Lower Sheikalmudi Estate, on the other side of Sholayar Dam in the Anamallais, we had a coffee area which was adjacent to the reserve forest. The coffee presented open grazing area to the Sambar and Gaur that live in the reserve forest. They did not damage the coffee itself but would feed on the grass and shrubs that grew in the fields. I set up two or three salt licks in this area to attract these animals and to get them used to coming into our area so that we could watch and photograph them.