-
Living your Message – Be the change you want to see ~ Mahatma Gandhi
If there is one thing that stands out with respect to Gandhiji, it was his willingness to live by his principles – irrespective of the consequences to himself. He was a classic example of what today we call, ‘Walk the talk’ and that was the secret of his enormous credibility. I recall a story that…
-
Gandhi versus Kejriwal Challenges – similar and different
The developing political scenario in India is as interesting as it was unexpected and many are drawing parallels with India’s Freedom Struggle and the role that Mahatma Gandhi played in it. This article is simply to look at similarities and differences with the intention to draw some lessons. Similar 1. Both are/were mass based struggle…
-
Idealism – Excellence
In the world of entrepreneurship and startups, which I inhabit and have some claim to, we say that you can’t succeed in your startup until you make a significant personal commitment. Most successful entrepreneurs deliberately had no Plan B (second option if the first didn’t work) because of two core beliefs: Their unshakable belief that…
-
Customer Service – My Tweets
Don’t work to satisfy customers. Work knowing that it is your signature. It defines you and tells the world who you are. Your image is not built by your ad agency but by how your customer’s experience your service and tell others, not you. A complaining customer wants to deal with you. He’s not a…
-
Half the date
When you look at a tomb stone you see a date under the name which reads for example 5. 1. 1980 – 6. 1. 2014 Our life is the dash between these two dates. On how we live that dash will depend what happens after the second half of the date is written. I was…