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listening – Yawar Baig & Associates

Tag: listening

  • Active Listening – How to do it

    Active Listening – How to do it

    Active listening can and should be used in every significant communication, especially in potentially conflictful, stressful, controversial, adversarial, and sensitive situations. These may include but are not restricted to, management-union negotiations, conflict resolution, arbitration, reconciliation, communication between spouses, parents and children, manager-subordinate, especially while giving critical feedback, physician-patient, especially when giving news about critical, even…