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Attitude
Attitude change can’t be enforced – it must be inspired. Attitude is at the root of everything. Attitude decides whether we will succeed or fail. Whether when in difficulty, even that which seems to be life threatening, if we will survive or perish. Attitude decides if when hit by life (or by someone) we stay…
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Learning how to learn
Alvin Toffler, the author of ‘Future Shock’ said something very interesting. He said, “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” I want to begin with this quote as I consider it perhaps the most important for us to reflect…
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Three Fundamental Laws
Doing something well, once can be an accident. A fortunate one but still an accident. To do it well over and over is the meaning of quality. Expertise is repeatability. That happens with thoughtful practice. Not just practice. But thoughtful practice. Practice doesn’t make perfect. Practice makes permanent. Thoughtful practice makes perfect. Think about what…
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When success is the problem
As Jiddu Krishnamurthi said, ‘ It is no measure of health to be well adjusted to a profoundly sick society.’ Problem definition is always easy. Solving it takes a lot of time, pain and investment. And that is usually another story. But somewhere there is a spark, alive and waiting for the chance to flame…
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FIKR
Sometimes people ask me for the secret of success. We live in a world of fantasy where people want magic formulae for everything. Let me tell you the good news. It is not a secret, but it is a magic formula. Focus + Investment + Consistency. Works every time. I have given it the acronym,…
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Success is the biggest danger
Being passionate about what you do is absolutely essential for anyone who wants to be the best in their work. For me, this has never been a matter of choice but something that I have always held as inevitable. If I do something, then it must be the best that I can possibly do. Nothing…
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See with ‘THEIR’ eyes
Try an experiment. Walk down a street that you usually walk down. Notice how it looks and try to remember the details. When you get to the end of the street or if it is a long street, then when you have walked a few hundred meters, turn around and look up the street you…
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Customer Service? Who is she?
Great customer service is about concern. It is about being genuinely concerned for the customer. It is about pride in your own operation and your own identity; wanting to be the best. It is about wanting to add value to people’s lives; about seeing value in serving. It is about being a shrewd businessperson; recognizing…
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Try
Judgement by Anonymous Before God’s footstool to confess A poor soul knelt, and bowed his head; “I failed,” he cried. The Master said, “Thou didst thy best—that is success!”
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Leadership is a Personal Choice – Podcast
This is a new initiative that I started this week. Leadership is a Personal Choice. It will be available on Google Podcasts (Android) also. Please listen to the introduction first which tells you what this is all about and what I am trying to persuade you to do. Then listen to the first episode, Differentiate.…