If liberty means anything at all, it means the right to tell people what they do not want to hear. ~ George Orwell
India has changed. I hate to say it, but that is the truth. It is no longer the nation I grew up in. The question is, ‘Do we want to continue to remain silent and allow this to happen? Or are we going to do something about it?’ The greatest strength of the corrupting forces is the silence of the good people.
As Martin Luther King Jr. said, “Cowardice asks the question – is it safe? Expediency asks the question – is it politic? Vanity asks the question – is it popular? But conscience asks the question – is it right? And there comes a time when one must take a position that is neither safe, nor politic, nor popular; But one must take it because it is right.”
That time has come. It has come for each one of us in India and for each one of us who calls himself or herself, ‘Indian’. We are not at a crossroad. We are at the brink of the precipice. If we go over, there will be no return. I am not sure that we are, even now as I speak, able to reverse what we allowed to be started. But I don’t want to die without having tried. I debated long and hard with myself about writing this article. ‘What is the use? Who cares about what I say? Let people choose whatever they want? Who will change because of one more article? After all there are several people today who are writing more or less the same things.’ I said all these things to myself and then concluded that it is not about them. It is about me. In that place, my heart is at rest.
Today the plight of the Muslims, Dalits and Christians is that they seem to have been all but abandoned by the three pillars of democracy, the Legislature, the Executive and the Judiciary. And this, for no fault of their own, except that they happen to believe in a religion different from the dominant one, i.e. Hindutva Hinduism. The final nail in the coffin is the Press and Media, which is supposed to be the conscience of the nation. It is the single most powerful force of civil society which can raise a voice against government action or apathy and ask questions to the highest offices of power. In India today, both (with honorable exceptions) have reduced themselves to the role of being ad agencies for the corporation-bureaucracy-politician nexus. They sing their tune. They don’t report news. They state opinions as fact. Their entire effort seems to be to support the divisive, hate filled mindset, that is being propagated and is being used to win elections. Hate sells. And is being bought by our society in general. The general profusion of hatred and its open expression with impunity is to be placed squarely at the door of our so-called national media.
Finally, we have an opposition which busy in fighting among themselves. An opposition which is tainted by corruption, nepotism and partisanship like everyone else. Yes, there are minor exceptions. But they are minor. They show what can be done, if there is a will. But is there a will? In the last four years we have not seen any evidence of the opposition parties coming together on matters of principle to push strongly for change. Much more energy and heat seems to be expended in fighting for seats and shooting themselves in the foot in the process. Their chief claim seems to be, ‘At least we are not as bad as them!’ That is not a particularly inspiring slogan if you ask me. I know someone needs to be voted in. I know I must say, ‘VOTE FOR………………Because they are so inspiring.’ But sorry, I can’t. No wonder I am not a politician. I am a simple fellow trying to make sense of a world that seems to have gone insane. My point is, if you want to lead, you must differentiate. You must be able to say, ‘We are different for this wonderful reason.’ Is that the case here? Sorry to be undiplomatic.
Another very disturbing issue is that this is eroding our co-existential culture. This is as true in our cities as it is in rural India. Segregation in South Africa was an officially endorsed policy under Apartheid. So, it could be fought and was eventually abolished. In India our Apartheid is not officially endorsed but unofficially supported by what is in our hearts and it is equally effective. With one big benefit; that because it is not ‘official’ it can be conveniently denied when challenged. You can’t fight against something that doesn’t exist, can you? But proof is easy to find. Go to almost any Indian city and try to rent an apartment, pretending to be Muslim or Dalit. Just call yourself by a Muslim or Christian name and see what happens. We no longer live in mixed communities and therefore do not understand, appreciate or value each other. Unlike in my childhood. Therefore, it’s easier to be prejudiced and to stereotype, to demonize and hate. It is a self-reinforcing, vicious cycle that can have only one end.
In one line, what is happening is the ‘ghettoization of India’. Hate speech is the means by which this is being achieved. What is happening today in India is not about Muslims or Dalits. It is about India. My motherland. Your motherland. It is not enough to chant Bharat Mata ki Jai, if we fail to stand up to defend our Mata. It is India crying out in pain and begging for help. It is time to stand up, stand shoulder to shoulder for the integrity of our nation. If we don’t recognize the nature of the beast and terminate it, it will devour us all. Not a single person in this country will be left untouched.
Kathua didn’t happen in isolation or overnight. It is the culmination of innumerable hate speeches, made and tacitly supported that created a mindset where a nephew and uncle invited each other to satisfy their lust on a poor 8-year-old girl. Is this our society today? Are you happy to be called a member of such a society? If your son starts a conversation planning to rape a girl and invites you to join him, are you ready for it? Sorry to be blunt but this conversation actually happened in the Kathua case, between and uncle and his nephew and they jointly violated an 8-year-old and that too inside a temple. So, is this about Hindus and Muslims? Or is this about our humanity itself?
In the Unnao and Kathua cases, the Government and the Prime Minister made a statement only after countrywide protests. The incident happened in January. The Government’s statement came in April. That statement too was not specifically directed against the perpetrators of the rape and murder of Asifa but was a general statement about the protection of women. Statistics of hate speech after the NDA has come to power show that hate speech has gone up 500%.
The reason is not hard to find. In behavioral science and training, whether it be of animals or humans, we call it ‘positive reinforcement’. This means that the person who adopts the ‘approved’ new behavior is allowed to taste its sweetness, so that in encourages him to do it again. In training hunting dogs, trainers allow them to eat from the kill, so that the dog is encouraged to kill again. Same is the case in training falcons. Same is the case in training humans, you reinforce the new behavior by allowing them to enjoy it or by giving them prizes for it. This is what has been happening in India.
You may challenge me and point to all the marches and demonstrations, all the status pictures changed in WhatsApp, FB and so on, that are now happening all over the world, demanding #JusticeforAsifa. All the clever Tweets and Snapchat and Instagram messages. All the screaming for the death penalty for the rapists, some frankly very creative ways suggested to inflict maximum pain and suffering. But hold on a minute. After all, didn’t we see all this outrage in the case of Nirbhaya? And then? Did attacks on women end with that or with the law that was enacted? You know the answer. Not only did attacks not end, they increased. So, what’s the reason to believe that this will be any different? After all, Asifa’s parents are poor people, nomads to boot, who probably never vote. The rapists belong to the Ruling Class and have powerful supporters, including law makers, law enforcers and lawyers. Asifa’s parents have one gutsy woman lawyer. I hope she proves to be someone who can change the path of destiny; not of Asifa’s family, but of my nation.
To prove my point above about how after all the shouting has died down, we continue in our ways, here are some incidents of violence against women that have happened recently and continue to happen because we don’t care.
Hate speech happens because it can happen. Because it is allowed, encouraged actively or tacitly. Because those who do it, know that they can get away with it and despite the stringent laws against it, they know that those laws are for the books but will never be applied to them. The enforcers of the law, the police, seem to have accepted the role of ‘lackey to the politician’ and are happy with it and IPC (Indian Penal Code) and CrPC (The Code of Criminal Procedure) be damned. Once again there are notable and honorable exceptions that prove the rule. You would have to be blindfolded, not to see this. As for our Constitution and what it guarantees, well, I don’t think you need me to explain that.
Here is an example of what I mean by creating a mindset of hatred.
Both Yogi Adityanath and Maharani Vijaya Raje Scindia can be seen sitting on the stage, while this man is calling upon Hindus to exhume dead Muslim women and rape them. Both remain silent. Silence is support. Silence in assent. Silence is culpable.
Question: Does this constitute hate speech? If so, what action was taken? We know that Yogiji was made the CM of UP. But was any action taken against the speaker?
Sadly, this is not the only such speech. There are dozens of such speeches, each more outrageous than the other by luminaries and leaders who are center stage. I am not talking here about some small-time village leader. I am talking about people who are seen and called ‘national leaders’. This has created a situation where hatred and its expression have become mainstream and are done without shame, because they are applauded. Here is one example:
As always, the comments are even more ‘interesting’. We have reached a stage today where someone not only openly says something like this, but it is condoned and supported also openly by others, some of whom are very prominent people in the leadership of the nation. I know some of you are going to say, ‘If D. Trump can do it, why not others?’ My answer is, ‘D. Trump is not my Gold Standard. Is he yours?’ We need to decide what kind of nation we want ours to be. We are not a part of any other nation, be it Pakistan or America or anything else. We are a sovereign nation and we must take our own decisions. In this case, ‘we’ means, ‘Hindu’. India is a Hindu majority nation. It could have been a theocracy on Day-1 if the Hindus wanted it to be. Instead it chose to be secular with equal respect for everyone. Something has changed since then. We know what that is. The question is, ‘Do we want this change?’ If the answer is, ‘Yes’, then I have nothing more to say. If the answer is, ‘No!’, then I submit to you, my Hindu brothers and sisters, it is in your hands. Because you are the majority. Majoritarianism is a non-inclusive ideology. While a majority that cares for, respects, appreciates and protects minorities is the surest sign of civilization. We need to make that choice.
We are progressively seeing a situation where those who raise a voice and have the courage to stand up to the divisive forces of extremism are targeted, harassed and silenced. Currently, the brave lawyer (Hindu) who is defending the victim of the Kathua case, is a case in point.
And she is not the only one. We all know about the Gauri Lankesh murder. But she was not the only one either.
Is this the nation we want to create? Is this the nation we want ours to become?
To give the devil his due, this is not new. And it is not something that the BJP or RSS invented. True, they are in the driving seat now and so must answer for what happens during their watch. But just to make a list of this litany of shame, we have the Gujarat Riots of 1969, followed by the Sikh Riots of 1984, then the Bhagalpur Riots in Bihar of 1989, then the Bombay Riots of 1992/93, then once again Gujarat Riots of 2002. One common factor in all of them and the numerous incidents of violence against minorities; the perpetrators always walk away, scot free. Positive reinforcement works.
In Kathua, the Bakarwala tribe has moved from the region out of fear. Which is exactly what the perpetrators wanted and that should concern the law as much as the act of rape itself. It was a premeditated act of aggression with the aim of creating terror. So, it was a terrorist act. Let us see what action is taken. The underlying narrative we need to look at is something that is happening in many places in the country, more so in Assam. A demographic purge is happening with the idea to move minorities out, so that the vote swing factor is canceled out. The fall out is that these people move to areas where ‘their own people are’. You would think this strengthens the community there who can now pick their MLA. This in practice creates one minority MLA in an assembly of opposition, rendering him ineffective and a target of government apathy.
Here is another case, which happened as we speak:
Interestingly, you will notice, and this is the case in almost every such incident, all this violence, looting and killing is done in the presence of the police. Nobody can accuse the police of not coming in time. They always seem to be present when minorities are subjected to violence. They bear witness while those who indulged in the looting and terrorizing, walk away with their loot, free. Is this the role of the police? Or is their role to stop the violence and bring the perpetrators to justice? Well, you should ask your friendly, neighborhood policeman or woman. I am not one of them. Just for the record, the police and the bureaucracy are empowered by the Constitution of India, no less, to stand up against any illegal instructions of politicians and implement the Rule of Law by the book. They don’t need to wait for directions. And they don’t need to succumb to illegal instructions. But they do. Why?
As for the courts, let me just mention three prominent and most recent cases and leave you to figure out what is happening.
Good to know that the one hundred Muslims died of natural causes and nobody killed them. Or maybe they didn’t die at all.
Great relief to know that there was no blast in Makkah Masjid. Or maybe it was an act of God, because it appears that no human being did it. But why did the judge resign immediately after giving this judgment? Ask Pontius Pilate why he washed his hands after giving his judgment.
Finally, let me share with you this totally amazing case of how saving lives and taking them seems to be the same. Be careful when you next have a pressing urge to save any lives. Who knows what kind of soup that may land you in.
https://youtu.be/dBL5pVYSmsY Interestingly, even the parents of the children whose lives he saved are silent, when the savior is paying the price of his soft heart and devotion to duty.
And of course, we expect that little Asifa will get justice because we run a hashtag campaign #JusticeforAsifa. Where is the boundary between hope and delusion? Between optimism and fantasy?
Just a moment. Who is this mob? Are these trained mercenaries brought in from somewhere? Are they thugs from Chambal? Are they professional killers and highway robbers? No, they are not. Go look in the mirror to meet one of them. They are you. They are me. Look at those around your dining table in your home. Look at those worshiping with you in your place of worship. Look at those who work with you in your office. Look at those you deal with in the market. You are looking at mob members, who at the drop of a hat, have no compunctions about breaking and entering the homes of their neighbors, raping their daughters, looting their hard-earned savings, destroying their lives and laughing all the way home, laden with the loot they accumulated. They do this because they can. They do this because there are no comebacks, no accountability, no punishment. As long as the victims are Muslim, Christian or Dalit. How does this happen? Remember this question every time you hear a derogatory comment, a curse word, a snide remark, a nasty joke, with a Muslim or a Dalit as its butt.
That is how it happens. Hatred is nurtured in our homes, in our hearts and is ingested with mother’s milk in our cradles. That is where it must be fought and stopped and replaced with love, with acceptance, with appreciation of difference. It must be fought because all hatred is fire. Fire burns everything and everyone. And the result is always ash. Remember that the religion of a murderer is cancelled when he/she commits or instigates murder. Remember that the religion of the victim doesn’t make them ‘guilty’ and ‘deserving’ of being murdered. Remember that when we support a murderer or a rapist, we are supporting our own murderers and rapists in the future. Because injustice to one is injustice to all. All murder, rape, plunder, all acts of aggression are wrong, no matter who does them or to whom they are done. That is the only principle which can keep us from going over the brink, into the void from which there is no return. Your silence makes you culpable. By remaining silent you are supporting the crime. So, why are you silent? Don’t tell me. Stand in front of a mirror and tell him/her.
Many people tell me, ‘The vast majority of Hindus are not like this. They don’t want extremism to succeed. They don’t hate Muslims and don’t support Hindutva ideology.’ My answer is, ‘Really?’ The fact is that all those we see protesting against the extremist agenda are the ‘usual suspects’; Hindu socialites, intellectuals, artists, Dalit activits, Christian priests, leftists, liberals and the odd white-capped or burkha-clad Muslim. I sound dismissive, but I am not. I bow to them in reverence and love and undying gratitude for having the courage to stand up when nobody else is doing. I am mentioning this only to show that they are not the so-called vast majority. So where is this vast majority of Hindus who allegedly believe in human rights, equality, freedom of religion, gulab jamoons and rasagollas? I don’t see them. Do you?
Extremist orators seem to be fond of drawing parallels between Indian Muslims and Jews in Hitler’s Germany, casting themselves proudly in the role of Hitler and his Nazis. The question we (normal, garden variety, peaceful, moral, kind, compassionate, cosmopolitan, educated, suave, fashionable and erudite Hindus) need to ask is, ‘By inference does that not put us in the role of the silent German majority which allowed concentration camps to be established, gas chambers to be built and six million, innocent Jewish men, women and children, old and young, even babies, to be exterminated? It was this majority that would never have dreamt of defining itself as ‘murderous, genocide supporters’. But they were. Hitler, after all, didn’t kill a single Jew, at least to my knowledge. Yet six million died for no fault other than that they believed in another religion than that of the Germans. And remember that they were also German citizens. Yet it was their own government, sworn to protect all citizens equally, which put them in concentration camps and then in gas chambers. Why? Because their friends, compatriots, fellow citizens chose to remain silent. Silence is culpable.
In the words of Castillo, the Guatemalan poet and activist:
One day the apolitical intellectuals of my country
will be interrogated by the simplest of our people.
They will be asked what they did when their nation died out
slowly, like a sweet fire, small and alone.
No one will ask them about their dress, their long siestas after lunch,
no one will want to know about their sterile combats with “the idea of the nothing”
no one will care about their higher financial learning.
They won’t be questioned on Greek mythology,
or regarding their self-disgust when someone within them begins to die the coward’s death.
They’ll be asked nothing about their absurd justifications,
born in the shadow of the total life.
On that day the simple men will come.
Those who had no place in the books and poems of the apolitical intellectuals,
but daily delivered their bread and milk, their tortillas and eggs,
those who drove their cars, who cared for their dogs and gardens
and worked for them, and they’ll ask:
“What did you do when the poor suffered, when tenderness and life burned out of them?”
Apolitical intellectuals of my sweet country, you will not be able to answer.
A vulture of silence will eat your gut.
Your own misery will pick at your soul.
And you will be mute in your shame.
(Otto rene Castillo,
Guatemalan Poet and activist)
Once again, Hitler’s gas chambers didn’t happen in isolation. They were the ultimate culmination of centuries of oppression of Jews all over Europe and Russia. They were the ultimate expression of centuries of silence of ‘good’ Russian people, French people, German people, English people, Austrian people and many such people all over Europe; all good, religious, moral (or so they would have defined themselves) and kind people, for whom, killing a Jew or remaining silent when someone did it in their name, didn’t cast any aspersions on their own morality, kindness or religion. They would have gladly risked their lives to save a puppy caught in a house on fire but would also stand silently and watch while a Jewish man or child was set on fire. That is exactly where we, the vast and silent majority of Hindus, stand in India today. If India is to change, we Hindus must take the lead and change it. The minorities can’t do it alone without our support. We Hindus must stand with them, around them and ahead of them. My question is, do we want to continue to stand and watch until we are ourselves engulfed? Or do we want to drive the change we want to see, by being it ourselves?
It will be salutary for those who draw parallels between Jews in Hitler’s Germany and Indian Muslims to consider two facts: Even Hitler and all his silent accomplices, couldn’t exterminate all the Jews in Germany and those who remained, came out of the trial by fire, tempered as hard as steel. And those who remained silent, perished with Hitler and his active companions, when Germany fell to Allied Forces in World War II. Being silent didn’t save them from the consequences of the actions of their compatriots.
I am clueless about how as an ordinary citizen of this country, I can raise a voice and be heard, so that action can be taken to save our society from going over the brink. Where do I raise a voice? Who is there to listen? Who has the authority and the will to bring about change? It seems today that we, as a people, have no self-respect, no principles, no values and no shame. You don’t like what I’ve said? So, prove me wrong.
The biggest lie that is peddled to us and which we swallow without examining it, is that our leaders are ‘our’ leaders. The reality is that our leaders are a different species, who manipulate and rule us, because we are easy to manipulate, and we collude in this manipulation. They are our leaders. That is how they become our leaders in this poor, blessed democracy of ours. By manipulation. We know this. We have suffered this, election after election. But we still fall for the same stories, the same lies, the same betrayal. The truth is that today everyone has failed us. Who’s us? You. Me. Your neighbor, your parents, my parents, your wife, my wife, your husband, my husband, your children, my children, one of whom called Asifa, died in unspeakable terror and agony. Why did she die? Because she was ours. If she’d been theirs’, she’d have had Z-class security.
But hold on a minute, just in case you forgot. Who pays for their security? Who gave them their status? Who pays their salaries? Who pays for them to live in the style they live in? Who pays for them to travel all over the world in the name of service to the nation?
Big question to you, “How much longer do you want to continue to do this?
What can you do?
- What’s the action being taken in the Asifa case? Are the culprits going to be hanged?
- What’s the action taken in the Unao case?
- Why is Dr. Kafeel, who saved the lives of 200 children, imprisoned?
- Why are the parents of those children silent?
- Why are all these great leaders of ours, silent in all these cases?
- What action has been taken in the Gauri Lankesh murder?
- And the many other murders of anyone who raised the voice of dissent?
- What action has been taken in the more than hundred cases of lynching by Gaurakshaks?
- What action has been taken for the numerous encounter killings by police? Extrajudicial killings. In one simple word, murder.
I can go on but won’t.
Meet each other as people, as human beings, not with your religious and caste labels. Meet in your localities, villages, buildings, offices. Tell each other your stories. And discover that it’s really the same story. We are one. We all want safety for our children, education, good affordable health care, food on the table, decent jobs, to be treated with dignity, to be respected for what we are. Same story whether we are Muslim, Hindu, Sikh, Dalit, Christian, God fearing or Godless. Same story. So, what’s the fighting about?
Truly we’re not that stupid, right? Wrong. We are, that stupid. That’s why we are where we are, and they are where they are. We elect them, keep them, support them, pay for them and then they treat us like dirt. So, who is at fault?
Meet each other and ask these questions.
Believe me, it doesn’t matter a damn to you what my religion is or if I have any religion at all. And vice versa. What matters to both you and I, is whether we and our children have a future in this land? Our motherland.
Guess who decides that?
Wake up, take charge, enforce justice. Or keep moaning and groaning until the next Asifa or Nirbhaya or Kafeel. Except, then, the name might be your own or your daughter’s.
In the famous words of Pastor Neimoller who wrote about Hitler’s Germany”
First they came for the Socialists, and I did not speak out—
Because I was not a Socialist.
Then they came for the Trade Unionists, and I did not speak out—
Because I was not a Trade Unionist.
Then they came for the Jews, and I did not speak out—
Because I was not a Jew.
Then they came for me—and there was no one left to speak for me.
Martin Niemöller (1892–1984)
Why do you have a burglar alarm on your car or home? Not because you believe that no burglar in the world can get past it. But because you know that burglars, very sensibly, always look for easy gains. The reality is that if someone really wants to break into Fort Knox, I am sure there are ways to do it. After all, whatever was made by one human being can be unmade by another. But when you have Punjab National Bank, why do you need to break into Fort Knox? If you don’t believe me, ask Nirav Bhai. Which underlines my theory that burglars are looking for easy access.
Second answer to the unasked but will-be-asked question is, ‘Just because you don’t have anything to hide, you don’t walk around naked.’ Privacy is not about having something to hide. It is about human dignity. It is the reason we wear clothes, have curtains on our windows and don’t appreciate people peering over our shoulders and reading what we write or checking our messages or rummaging in our handbags, even if those people are the ones who gave us birth, ones we gave birth to or the ones we married. Privacy is about dignity and the right to that special place of solitude and, well, ‘PRIVACY’, that is a fundamental right of every human being.
That is what is being invaded today. Not by soldiers with guns but by geeks; for God’s sake!! Interestingly I am not even sure if the word ‘invaded’ is the right one. If you open your door and invite someone into your bedroom, can you then accuse them of having invaded your home and violated your privacy? That is exactly what is happening to us, as you read this article.
Imagine a world before 2004: No Facebook. Before 1998: No Google. Before 1994: No Amazon. Before 1976: No Apple. In 1976, I was 21, in the middle of my college degree of BA and had just got the right to vote. For us, Amazon was a river (where I went two years later and spent the next 5 years of my life in its basin); Apple was a fruit you got in Hyderabad only in winter from Kashmir; Google was a mispronunciation of what you did in cricket (Googly) and Facebook? Well, maybe if someone hit you in the face with a book, you could say that you had been ‘Facebooked’. But nobody did and that was that. But believe it or not, we lived, we loved, we walked the earth in great joy, we wept and we comforted each other. Our friends were real; we knew them personally and they existed in flesh and blood. We didn’t know what they were doing minute by minute. We didn’t feel the need to. And they (and we) didn’t feel the need to tell each other. Taking the time and trouble to remember and greet is what makes a friendship, a friendship. To forget is human. To forgive and understand is even more human.
Today I read a very good article about the on-going debacle involving Facebook and the “Cambridge Analytica revelations”. https://bit.ly/2IMJrDm In it is this paragraph; “Even if you’ve got multiple ways to communicate and participate in society online, there is not really a good replacement for Facebook. There’s no one portal that reminds you of your friends’ birthdays, connects you to relatives across the world and stores photos from 10 years ago. Deleting Facebook inevitably means missing out on certain things and having to make more of an effort to connect with people in other ways.”
Reminds you about friend’s birthdays? What do you think happened pre-2004. Friends were not born? We didn’t remember? What happened was that when someone greeted you, you were very happy that he or she actually remembered and took the trouble to greet you. Today, even if they did that, the voice in the back of your head says, “She only did that because she got an alert from Facebook.” As it is, there are many others who remind you including Google Calendar which reminds me about the birthdays of people I don’t even know and some whose birth I deeply regret. So does Outlook and LinkedIn. The only social media that I am on. LinkedIn goes a step further and reminds me about what it calls, ‘Work Anniversary’. What that means only whoever dreamt up this ridiculous thing and God, understand. I didn’t dream it up and I am not God, so I don’t. Why I mention it is because dutifully on every one of my alleged ‘Work Anniversaries”, I get lots of messages from all sorts of people, congratulating me. Congratulating me for what? For still having my job? Well, I can’t help it. I own the place you see, so I can’t go anywhere else. Will someone tell me how I can switch off this silly ‘Work Anniversary’ in LinkedIn? Or even better, switch it off for everyone. Let us retain the value of being human. Remember because we care. And if we forget, experience the joy of making up.
What we are experiencing is the evil of wanting things free. The only way we will get security is when people learn to pay for what they get. As long as we want things free, it only means that we don’t want to know what the real cost is. Nothing in life is free. Everything has a price. It is better to know what that is, because then we can decide if we really need it at that price. Then we consciously buy it or reject it. The alternative is there for us all to see. It is Mark Z and others who are the billionaires. Not FB status updaters, thanks to whom MZ got rich. The reality is that smart people rule the world not because they are stronger, but because the dumb people allow them to do so.
FB has all the information on us, not because it engaged investigators to dig into our lives, but because we voluntarily gave them that information and authorized them to use it in any way they wished. Mark Z’s comment about them is in the article which I have referred to above. Read it and go look in the mirror to know who he called that name. What they are doing is not illegal and what we did was simply stupid. I don’t have an FB account. Or any account on any social media. I suggest you do the same. Get out of social media. That is the only road to safety.
Final point, yes, our phones are tracking devices, even when they are switched off. My question is, ‘So what?’ Let them track me. I am not going anywhere that I don’t want people to know. And if I did, I wouldn’t take my phone with me. I am not that dumb. But just because I have a smart phone I don’t have to have all kinds of apps and offer up all sorts of personal data to them to monetize and exploit. Get off Facebook, Instagram, Twitter, Snapchat and all those that I missed here. Speak to people face to face or on the phone. Meet real people. Make real friends. Don’t get fooled by Likes and Hits. They mean nothing. You and I both know how the internet counts hits. So why bother?
Please understand that Facebook and others benefit by influencing your behavior but can only do that if you allow them to. Do you want to do that? Ask yourself what you are getting in this deal? There are three parties in any deal; the buyer, the seller and the commodity. If you are not the seller or the buyer, you are the commodity. Someone is selling you to someone to whom you represent value and is making money in the process. Is that what you want to be? I know, some people will say, “What is the use if only I, get out and everyone else is still there? I will only miss out on all the fun.” All I can say is that if we each do what makes sense, then we will all be free. Otherwise, wait for the inevitable.
There are many reasons why bright and highly competent professionals choose to work for family businesses over working for global MNCs.
One of the most common reasons that professionals join family businesses is to be close to the seat of power. It is the nature of the family business that key professionals get maximum exposure to the family. This is a source of satisfaction for many professionals for whom a personal touch is important. Being able to influence significant outcomes is more satisfying for some people than doing it themselves. Being king maker is more powerful than being king. In global MNCs actual personal contact with the CEO is rare indeed even for many senior managers. In a family business it is almost daily and at a close personal level.
Another common reason is generally a slower pace of life and more rational working hours. As technology becomes our slave-driver instead of being our servant, this is more and more true. Most managers who work for global MNCs in the East have superiors, key clients and even colleagues who live and work in the US or Europe. So, conference calls which are ideally suited to their timing are the norm. That means the Indian manager must be hooked onto his computer talking shop while all others about him are eating dinner or playing with their children or fast asleep. Yet next morning he must be back in his office in India at 0830 like every one of them.
Another reason is the traveling. Once again it is the Easterner working in the global MNC who does most of the travel. More so as travel has become more and more odious and less pleasurable with all the security considerations. ‘Going abroad’ which used to be a major reason why young professionals joined global MNCs soon wears out its novelty and becomes a drudge. It is not just common but an expectation and a norm that someone from India will take a non-stop or connecting flight to the US (18 – 20 hours), land in the middle of the night in his hotel and be ready to attend a meeting at 0800 am the next morning, bright eyed and bubbly and never mind the jet-lag. I have done this myself enough to know from experience how much of a toll it can take on you. One does it for a while for a lot of reasons, but after that?? So people look for jobs where the only travel they will do is from home to office every day or at the most a couple of convenient domestic flights a month.
Whatever be the reason for your shift, when you decide to go to work for a family business, you may like to remember five things.
- If values don’t match nothing else will matter:
Be very clear in your mind about your values and see if they match those of the Business Family. If they don’t, waste no more time and look for another opportunity. If you join a family business which has values in conflict with yours, nothing else will matter for you. You will not do well and will almost certainly come to grief. Ask frank questions in the interview. Don’t be shy to ask anything that you want to have clarified. The interview is also a good place for you to assess how you are likely to be treated once you join. Talk to people who know the family and do your own ‘reference check’ and have the good sense to listen to advice.
- Don’t play with your source of power:
Remember that in a family business, ultimate authority lies with the family and therefore loyalty is the cardinal virtue. So never play with the source of your power. That is a battle you can never win, because if you win, you lose and if you lose you lose anyway. Treat the family you are now working for, as your own. Be loyal to them. You owe it to them, because they are paying you well and giving you freedom to make a career for yourself. Be good to them. It is entirely likely that the family member you work with does not have your knowledge or experience. Remember that’s the precise reason why you were hired; to teach the family, help them to become more competent and capable and build a great company. You were not hired to make them feel like fools. I am amazed at how many professionals forget this and go around telling the world what an ignoramus their boss (family member) is.
Remember that you may call him ignorant, but he still owns the company and even though he does not have your degrees, he is the one who is paying your salary and probably has a personal net worth that is 1000 times your own. So, he must have done something right, eh! Respect that talent, the risk taking that built the business and the capability that enabled him to hire you. If you were more capable than him, he would be working for you, not vice versa. Sure, you have some special expertise for which he hired you. Use it for his benefit, help him, guide him and respect him. Never talk behind his back because the world is round and what goes around, comes around. And then it bites, very hard.
- Blood is thicker than water:
Family is about the genes first. Family will always be family. No matter how many times you were invited to the Chairman’s home, you have not become a family member. No matter that the Chairman asked you to ‘think of yourself as his son’; it does not make you his son. His son will succeed him, not you. So, if you are one of those who can’t stomach that, then you are in the wrong place. Learn to take satisfaction from being ‘king maker’ for you will never be ‘king’. Guide the successor, train him, support him and protect him, for one day he will become your boss. And you can still have a great career. After all, if you worked for GE it is unlikely that you could realistically imagine that one day you would be the Chairman.
- You work for the business, not for any family member:
Don’t offer to do personal things, even as a favor because this can be misconstrued and then lo and behold you will be seen as a lackey instead of a professional colleague. Don’t fall into this trap. Always keep a respectful distance. Don’t accept too many personal invitations and never loosen your hair too much no matter how much you are encouraged. Under no circumstances should you get involved in any family disputes. Don’t talk about one family member to another. If a family member talks about any other member to you, listen if you must, but make no comments. Don’t take sides because that is not your role. Never discuss the family with anyone. Especially in social circles. Treat the whole family as your client, not any individual member. Don’t become a ‘confidante’. That is not your role.
Trust does not come easy in family businesses. You will need to earn your trust the hard way. Most non-family professionals will be seen as a ‘cost’ and that too a ‘necessary-evil cost’. The onus to prove that you are a ‘value-buy’ is on you. Beware of the founder’s over involvement with detail. In many cases family members, especially founders, have a very close, even fierce sense of ownership of the business and do not see how this attention to minute detail can be seen as nitpicking by others. You will need to have a high degree of tolerance for such behavior and the tact to gently show the founder how he can safely delegate responsibility and hand it over to you. Confrontation does not work. Empathy, understanding and patience, does.
- Never lose your edge:
Remember that you were hired because of your competence and ability to deliver results. To maintain that edge, you need to continuously invest in your own development. Never link your development to what the company can provide. Invest on your own and let your boss know what you are doing. Plan your own learning every year and track it. Ask for assignments where you can demonstrate your competence. Participate in international seminars and symposia. Publish and teach. Participate in training both as a learner as well as, as a teacher. Introduce innovative initiatives in the company and with the permission of your boss, make them public. Consciously work to facilitate the transformation from being person-led to process-driven. This will help you to create the kind of climate and culture that you will find personally stimulating. Become a coach and mentor to the family and guide the younger generation to become worthy successors.
Remember that the prestige of the company and the family is your prestige. Show gratitude and do good to them. If you do, you will find that it will come back to you in full measure. It is possible to have a very satisfying career in a family business provided you follow the rules of that world. They are different from the world you came from. Not better or worse. Just different.
For more, please read my book,
‘The Business of Family Business’, http://amzn.to/2ptG4sc
It is a no brainer to say that there is no family in the world that can continue to provide all the knowledge, talent and energy it needs, to fuel the growth and development of their business, indefinitely. Yet it is amazing to see the usual reluctance to bring in outside talent, even when it has become abundantly clear that the business will flounder if the knowledge and skills that are needed are not provided in a timely manner.
Here are some important things that Family Business Owners/CEO’s must keep in mind so that they can create a climate that can attract and retain the best professional talent.
The first and foremost thing to do is to consciously make the decision to hire professionals. If professionals from big-name MNCs are hired as a matter of prestige or fashion as happens more often than one would like to believe, it is almost certain that the hire will go wrong. Once the conscious decision has been taken it is essential for the family to spend a sufficient amount of time helping the professional to understand what he or she is getting into. Family business cultures are as different from each other as can be. The professional that the family business hires will more than likely not have any idea about the dynamics, culture, taboos, norms and accepted behaviors of the family and their business. It is likely that given the corporate MNC culture of a Western company, he may find some of the norms and expected behaviors difficult or even impossible to follow. In such cases it is better that this is discovered early and the hiring is not done, rather than have to go through what can be a painful and embarrassing termination. Be frank with the incumbent; let him see what and how you are from as close as possible. Share all that you do and expect him to do without reservation and then let him decide if he wants to join. It is a good idea also to create a space for his family to meet your family and share some mindscape. The social interaction can help in breaking the ice and helping both parties to see each other without any pretense, voluntary or otherwise.
- Choose the best:
Believe me, the best really want to work for you. Get professional help to hire the best because the best don’t just happen round the corner. It is a common mistake that many family business owners make of treating professionals as a ‘cost’. They hire below themselves as they don’t want to pay what it takes to hire the best. This is a very costly mistake. And you will pay that price. It is an accepted fact in leading edge global MNCs that hiring superior people is the most cost-effective choice. Survey after survey shows that superior people may be up to 15% more expensive but produce between 40-50% more in terms of output. Hire the best and from them, demand the best. Those who are worthy of their salt will welcome working to high standards. This will also create the kind of achievement-oriented culture you need to attract the best talent. Winners attract winners. So do losers.
- Treat them with respect:
They are not the ‘hired help’. They work for the company, not for you personally. Don’t use them to do your personal jobs and actively discourage those who will offer to do them to suck-up to you. Give professionals responsibility that is commensurate with their qualifications so that you can really leverage their talent and experience for your company. Some family business CEOs collect professionals from various MNCs like people collect watches or paintings. Then they talk about who they have working for them. But when it comes to giving them freedom and authority to take decisions and really bring about change in the company, they tie their hands and don’t allow them to function. Professionals who have self-respect and who are interested in their careers, leave when they see what is happening. Others, for their own personal reasons stay on, lose their edge and gradually vegetate at your expense.
- Don’t make promises you can’t or won’t keep:
Treat them like the professional colleagues they are. Some business owners in their eagerness to hire some high profile professional promise them all kinds of things which they personally have no authority to deliver. When the promises don’t pan out, the professional justifiably feels let down and will more than likely leave. I recall one case where one family business CEO hired a high-profile HR head from a global MNC with the ‘incentive’ that the family wanted to replicate the global MNC’s corporate university in India. The HR professional was very excited believed the dream merchant who hired him, only to be hugely disappointed later. He lasted with them for all of six months.
- Pay well:
This is a big one. Many family business owners are so used to doing things themselves or getting their family or friends to do things for them for love that they almost take umbrage if anyone suggests that service needs to be paid for in cash. When hiring professionals, they treat having to pay a salary like having teeth extracted and try to haggle and pay as little as possible. On the other end of the spectrum are those who are over generous and pay out of guilt or to tell their friends how much they are paying key professionals. Both approaches are wrong. If you pay peanuts you get monkeys who will steal the peanuts. Honesty does have a price, believe it or not. And overpaying does not buy either loyalty or dedication. Check the market. Pay either the market value or 5% -10% more, since your company may not be such a great name to have on the CV. But don’t pay more than that. If the person you are hiring needs to be literally purchased, then he is not worth hiring. You want people to join you also for the challenge and for what they think they can achieve for you.
- Create a clear career path for them:
Professionals are very anxious in family businesses to know where their career will take them. They may accept not becoming the CEO, but they would naturally expect to get to the No.2 position or to the head of a functional or SBU role in a reasonable time. Create a career path for them based on clearly defined goals. I have recommended that even the CEO’s job must be open to professionals because you want the CEO to be the best qualified person. And if it is a non-family person, so be it. That is good for the business and by inference good for the family.
- Demand excellence:
Demonstrate excellence. Inspire and then never settle for anything but the best. Competent professionals like to demonstrate what they can do. Set high goals and reward those who exceed them, handsomely. A good objective performance management system is also a major asset in attracting and retaining the right people. Many professionals are very apprehensive of subjective appraisals in family businesses and the whole business of being ‘liked’. A clear-cut performance management system assures them that their achievements will be noticed and rewarded objectively and that their career progress does not depend on subjective likes and dislikes.
- Expose them internationally: Invest in their learning:
Give your key professionals international exposure. Let them publish, present papers at international seminars, teach at business schools, participate in service programs. Only if they meet others will they learn. What they learn they will bring back to you. Sure, a couple will leave. Those couple would have left anyway. In any case you need a flow of a clean cool breeze, now and again. But others will join you because they see the caliber of people you have working with you. Make learning an item on the Performance Appraisal System. Provide learning opportunities, pay for them, and support those who learn. Then ask them how you can enable them to apply what they learnt in your place. Without the challenge of international exposure professionals will lose their edge and thereby their usefulness to you.
Don’t be shortsighted with respect to employee development. People who want to learn are precisely the kind of people you need. Don’t punish them for wanting to learn. Appreciate their spirit and support them, so that they will create a culture of learning in the organization. Some employers think differently, to their own detriment.
- Give them a stake in the business:
Key professionals help you to become more profitable. They are the cause of your wellbeing. Acknowledge and appreciate that materially. Believe me, they are smart enough to know their own worth. They need to be appreciated and their contributions acknowledged. The best option is to give key executives a percentage of the profit. Some people recommend stock options or phantom stocks, but these can have other implications for the family itself. A percentage of the profit is a neat, clean way to give the professional a stake in the company without raising other issues. They get it if they deliver. Not unless.
In conclusion, business success is about skills and knowledge. Not about genetics and surnames. The family needs the business. The business doesn’t need the family. Just like flying a plane and owning it are two different things and signing the cheque for the plane doesn’t make you a pilot, so also in business. Owning a business doesn’t automatically make you a great businessman. Hire the right people, treat them right, pay them right. That’s the best way to ensure that your own lifestyle doesn’t suffer.
For more, please read my book,
The Business of Family Business’, http://amzn.to/2ptG4sc
A language, any language, is not simply sounds and script characters which represent thoughts. A language is the soul of the people. It is the vehicle which connects their past to their present, their present to their dreams. It is the means by which one generation leaves its legacy for the next. In my view the single most significant event in human development is the evolution of languages. It was this process that enabled human beings to preserve their thoughts, teach others, learn from history and talk to generations yet unborn. Language is the elixir of eternal life. Or as close to it as we are likely to come.
Among the many strange developments in our country is a resurgence of hostility against poor Urdu, which is wrongfully alleged to be the language of Muslims. And since Muslims are people non-grata their language is language non-grata. No matter that it has nothing to do with Muslims in the first place. It is seen as that and so it must become unseen. There is a long history to all this and for those who are interested in it, please read this excellent article:
While I lament the completely undeserved hostility to Urdu, which is in the nature of cutting your nose to spite your face; I must say that nobody and no government can kill a language that people want to use. The very birth and rise of Urdu is testimony to that. Farsi was the official language of the time. Yet Urdu eventually supplanted it without any official support, simply because the people wanted to speak it, wrote in it, transacted business in it and so on. When you read the history of the development of Urdu literature and poetry you can’t help being struck by the enormous vitality of the language, its ease of expression, it beauty of turn of phrase, which thanks mainly to the fact that it was understood by the masses, gradually and then rapidly supplanted Farsi. English was repressed in South Africa during the rule of Afrikaners and Afrikaans was strongly propagated to the extent that even today most South African people speak Afrikaans. Yet we know that Afrikaans is dying and will die, and English is alive and well and growing.
The same is true of English in this country which has seen its share of hostility yet all the Hindutva and other chauvinists, send their children to English medium schools for one reason only; because without it they will not have access to the global culture. Languages must cater to the aspirations of people. What happened with Urdu as well as with almost every other Indian language, is that they didn’t keep up with scientific development. Indeed, Urdu has some of the most beautiful poetry, especially love poetry in existence. As an Urdu speaker, I can’t tell you how it has the power to move me to tears. English poetry on the other hand leaves me cold. There is no other word to describe that. However, when I need to work, think, write my thoughts to an audience that spans borders, it is English that enables me to do so. When I am explaining any concept in science, psychology, sociology or politics, it is English that has the words to describe precisely what I need to say. With Urdu (or Hindi, Tamil, Malayalam and Telugu) I find myself translating the English to create cumbersome and ungainly expressions that make little sense.
Call it my lack of expertise in the Indian languages compared to my mastery of English, the fact remains that this is my experience. Talk to a million others like me and you will find that there are rather a lot of us around. Take that forward and ask how many like me are likely to teach Urdu to our children and you have the perfect diagnosis of the fatal ailment that besets Urdu. I was teaching a leadership course to a group of senior Muslim scholars in Urdu, simultaneously translating my material from English to Urdu when I realized, very painfully, this fact, that Urdu simply doesn’t have the words to translate the concepts I was talking about. I did my best and by explaining where I would have used a single word, I managed to do my job, but the fact was clear; Urdu no longer speaks to the modern person. It is like Arabic in a way that has more than twenty words for horse and camel, but not a single one for DNA, corpuscle, neuron or clavicle. Ask yourself, which is more important?
There are many Indian languages which have died over the years, not because someone actively prohibited them, punished those who spoke them and burnt all their literature and poetry, but simply because the people who spoke them, chose not to do so any more. Not a single one of them was spoken by Muslims. Not a single one of them was the target of any Governmental hostility. Yet they all died. Languages die because they no longer have words to express what people want to say. This doesn’t happen overnight but is a gradual process, where they fall into disuse. This is what is happening to Urdu. It simply doesn’t have the words to cater to our modern world or way of life. The world today has little value for the arts, for sublime thoughts or lofty ideals. It speaks in the language of the present, material, prosaic but real.
Gul o Bulbul kay fasanay hain bahut khoob magar
(Stories of the flower and Bulbul are beautiful but)
Roti tho kamana hi paday ga is mehfil kay baad
(I still have to earn my bread after this gathering)
This is the harsh reality of our life today. No matter how brutal or crass that sounds, language must be utilitarian first. Urdu seems to have lost that race. Incidentally I wrote that couplet just now to illustrate the dilemma of Urdu.
Today Urdu is dying in India, mainly because traditionally Urdu speaking people, Muslims and Hindus, have stopped speaking it. This is the inconvenient truth that those who complain about the impending death of Urdu choose not to face. Ask how many of those who talk of the need to protect Urdu, subscribe to Urdu newspapers? Ask how many children in their homes can read or write Urdu? Ask how many can quote, or even read or memorize Urdu poetry? I am not talking about Islam at all. The language of Islam is Arabic. Not Urdu. I am talking about Urdu literature and poetry; how many can read it, understand it or quote it? The answer is clear and visible before our eyes. But we like to blame the Government when we must look at ourselves first. The fact that Urdu is not the medium of instruction in schools or that it is not an ‘official’ language, is neither here nor there. Urdu’s history is witness that it was not the medium of instruction in schools nor was it the official language yet it supplanted Farsi which was both. It did that without governmental support and despite governmental neglect. It did that for one reason only; because people decided they wanted to use Urdu and not Farsi.
Languages die, not because of the aggression of enemies but the neglect of friends. Aggression may actually help a language which will go underground and remain alive and gain strength thanks to the dangers it faces above ground. This is how Arabic remained alive and well and was taught in secret to Muslim children to enable them to read the Qur’an during the more than eighty years of brutal repression of Islam and all its symbols in erstwhile Soviet Russia. Soviet Russia then became erstwhile. Not Islam or Arabic or the Qur’an.
The situation is not hopeless. Far from it. But the solution doesn’t lie in the hands of the Government. It lies in the hands of people. Our hands. The hands of those who claim to love Urdu. Start speaking it yourself. Subscribe to Urdu newspapers. Teach Urdu to your children at home, if schools don’t teach it. Listen to Urdu poetry and support Urdu poets. Read Urdu books and write in Urdu. No power on earth can stop you from doing any of this. You don’t need any money or time or resources to do any of these. Just the will to get up and do something instead of complaining and blaming the Government. This Government has much it must be held accountable for. But neglect of Urdu is the responsibility of Urdu speaking people. Not the Government.
Yes, the Government of India must support Urdu because it is a truly Indian language. It was born in India, is spoken my millions in India and is a part of the history of India. But before that, Urdu speaking people must support it. If people do it, what the Government does or doesn’t do, will not matter. If people don’t support it, no Government can keep any language alive. Sanskrit is the example to illustrate that. Politicians taking oaths of office in Sanskrit proves nothing. Ask how many speak Sanskrit at home or read Sanskrit papers. Much like Usha Utup singing Hindi songs.